Albena contacts+359 700 12 110 (at the price of a standard phone call) 8:30-17:30 Mon - Fri

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Location of the Hotel and nearby facilities:

  • Beach – 0 m
  • Shopping area - 800 m
  • Aquamania Aqua Park - 1500 m 
  • Bus station – 1200 m 
  • Varna Airport – 40 km 
  • Balchik - 15 km
  • Dobrich - 40 km


  • Reception : +359 579 62910
  • Reception : +359 885 853318
  • Hotel Manager : +359/885 853 384
  • Fax : +359 579 62968, +359 579 62575 (off season)
  • e-mail :
  • Website:
  • GPS coordinates: 43.354619°/28.075751°

General information

Situated 1500 meters from the main pedestrian alley, on the sea shore itself, Gergana hotel offers unique combination of the wilderness of Baltata reserve and the wonderful Black Sea coast. The ideal property for a completely relaxing holiday. The hotel offers 293 rooms and apartments on all inclusive basis. The Hotel offers buffet restaurant with a large terrace, lobby bar, snack bar, outdoor pool with bar, children’s playground, indoor and outdoor fitness, beach library. 

Wellness and SPA

Free yourself from everyday stress and tension, forget cares and troubles, indulge deserved pleasure and relaxation to restore the inner harmony and balance of your body and soul and to find your way to good health, beauty and vitality.

  • Medica – Albena SPA in Dobrudja Hotel
  • Ralitsa Superior SPA
  • ELEMENTS SPA in Flamingo Grand Hotel


Gergana hotel offers 293 rooms and apartments. All of them are air-conditioned and modernly furnished, with a beautiful sea or park view. Rooms are equipped with telephone, LCD TV, mini bar, bathroom with shower or bathtub, hairdryer, magnifying mirror, all of them with a balcony. Pets are allowed upon charge and preliminary request. Check in time is 14:00h and check out time is 12:00h.

  • Park view rooms (15 sq. m.) – cozy furnished with 2 single beds, and an extendable arm chair. Limited number of rooms are with a double bed or with bunk beds. Bathrooms are either with shower or bathtub. Suitable for accommodation of maximum 3 adults.
  • Sea view rooms (17 sq. m.) – most of the rooms have 2 single joined beds and an extendable couch. Limited number of rooms is with a double bed and an extendable couch. Some rooms have interconnecting doors. Bathrooms are either with shower or with bathtub. Maximum accommodation capacity is 3 adults and 1 child.
  •  One bedroom apartment (40 sq. m.) – consist of a bedroom with double bed and a hall with kitchenette, bathroom, separate second toilet, large terrace with panoramic sea view, equipped with 2 sun beds and umbrella. Maximum accommodation capacity up to 2 adults and 2 children.
  • Two bedroom apartment (60 sq. m.) – Consists of 2 bedrooms with double beds and hall with a kitchenette. There is one bathroom with toilet and one separate second toilet. Three terraces reveal in front of you a breath-taking panoramic view of the Black Sea coast. Maximum accommodation capacity is up to 4 adults and 1 child.
  • Maisonette (45 sq. m.) – a two floor apartment with a magnificent view over both the sea and “Baltata” reserve. Consist of a bedroom on the upper floor with a double bed and a living room on the first floor. The terrace has 2 sun beds and one umbrella. Suitable for accommodation of 2 adults and 2 children.

All Inclusive program

Gergana Restaurant:

Breakfast 07:30 - 10:00h

Lunch 12:30 - 14:30h

Dinner 17:30 - 19:00h and 19:30 – 21:00h

Thematic evenings: Bulgarian national, Seafood, Italian, Chef’s dinner. In addition to that there is a special selection of cheese, sausages, smoked and marinated fish delicacies.

Healthy Buffets: smoothie drink “opening your senses” and freshly squeezed juices during breakfast, 100 % natural apple juice – own production, fresh fruits and vegetables – own production, rough nuts and oatmeal, etc.

Barbeque: every day in July and August.

Snack bar: 11:00 - 16:00h - pizza, salads, pasta, French fries, fruits, ice cream, barbeque.

Lobby bar: 10:00 – 23:00 h
Pool bar: 10:00 – 23:00 h 
Bar restaurant: 10:00 – 23:00 h                                  

Bar terrace: 10:00 – 23:00 h

Beverages: Bulgarian alcoholic and non-alcoholic drinks, Bulgarian rakia, Bulgarian wine, Bulgarian sparkling wine, Bulgarian draft beer, juices, soft drinks, mineral water, coffee (espresso and from coffee machine) and cappuccino. Imported alcohol drinks, cocktails and coffee “Lavazza” are against additional payment. After 23:00 h all the drinks are against extra charge.

Animation and entertainment program: six days sports and entertainment animation for adults and children, night shows, table tennis, step aerobics, water gymnastics, darts, chess, backgammon, mini disco, beach volleyball and football and many other activities.

Beach and Pool

The sea shore of Albena resort (almost 3 km long) is a “Blue Flag” award holder for years for the high standards in maintenance of the beach and the quality of the sea water.

The beach for the guests of Gergana hotel is situated right in front of the hotel. 2 sun beds and 1 umbrella per room are free of charge. Beach towels and mattresses are against extra charge. Lifeguard on duty from 8:00 till 18:00h. Afterwards the beach remains unguarded. Please follow the instructions of the Water Life Saving service and the flag signalization. 

Pool Working schedule of the pool is from 8:30 to 18:00h. In the period 01.07 – 31.08 the working time extends to 8:30 – 19:00. Outside these hours the pool is unguarded, therefore we kindly ask you not to use it. One umbrella and 2 sun beds per room free of charge. Towels and mattresses are upon charge. 


The beach offers kids’ playground and for book loving guests the beach library with a large collection of books on different languages is available.


Free of charge services: 24 hour reception, information, bringing messages to the rooms, wake-up call, calling up a taxi, post services, currency exchange, 2 sun beds and 1 umbrella per room on the beach and by the pool, daily replenishing of tea and coffee in the rooms, indoor and outdoor fitness, beach library, animation, outdoor pool, indoor pool, children’s pool, children’s playground, main restaurant with a terrace, lobby bar, snack bar, pool bar. Free of charge Wi-Fi internet connection in public areas only - lobby,beach with a maximum speed up to 1 Mbps. Free of charge cable internet in some of the rooms.

Extra paid services: rent a car, excursions, taxi, massage , jacuzzi, beach mattresses and towels, hairdresser, laundry and ironing, mini bar, rent a bicycle, PC internet corner, fax services, high speed Wi-Fi internet connection up to 6 Mbps, pets(upon initial request), International and Bulgarian press, safety deposit box(the hotel is not responsible for loss of personal valuables and belongings, which are not properly deposited in the safe deposit boxes), water sports, mini golf, horse riding, diving, , rickshaws, ride with a phaeton, amusement park.  Special drinks as per Menu, crisps, Haribo, nuts and tobacco are subject to an extra charge

Non-smoking policy

We aim to ensure our guests a healthy and smoke-free holiday. According to the Bulgarian legislation, smoking in hotel rooms, as well as indoor restaurants and bars is not allowed. 

Sustainable environment protection policy

Gergana hotel follows a sustainable policy and plan for protecting the environment. Solar panels on the roof of the hotel ensure heating water for domestic use. Energy-saving bulbs are being used and there are cells which detect movement in the corridors. The main objective is to be minimize the consumption of not needed energy consumption. Aerators installed in every shower and sink lowers the consumption of water and consequently – the energy needed for heating the water. We do also practise separating waste in hotels and restaurants. 

New in Season 2017


Ideally located in the center of the resort overlooking the sea, the newly built 5* hotel offers the highest comfort and standards of quality in every amenity. Perfectly combining space and style, all 233 double rooms and apartments are designed to infuse an everlasting holiday mood. The A-la-carte and Buffet restaurants offer an exceptional cuisine prepared with a wide variety of ecologically clean products, while the hotels' bars and nightclub set the mood for relaxing afternoons and vibrant evenings. 

The hotels' grandiose outdoor swimming pool has a splendid view towards the sea and it's perfect for lounging and relaxing. Modern sunbeds and umbrellas are offered free of charge to the guests.  The SPA & Wellness Center within the hotel offers unique and innovative programs and pampering SPA treatments.

A multifunctional conference hall with 500 seats and a wide set of facilities make it perfect for events, such as seminars, corporate and incentive meetings, team buildings, as well as dinner parties and cocktails.

Features: 24h reception desk, free internet connection, library, lobby bar, pool bar, night club, main buffet restaurant, a-la-carte restaurant, wide terraces, SPA & Wellness center with indoor swimming pool and fitness hall, outdoor swimming pool, baby pool and kids pool with water attractions, internet corner, multifunctional conference hall, private beach with 2 sunbeds and 1 umbrella free of charge, underground parking, kids club and animations scene, room service, laundry & ironing services, rent-a-car, currency exchange office, hairdresser.

Deluxe rooms & Apartments: The 233 luxurious rooms and 1-bedroom apartments are disposed along the 9 floors of the hotel. 11 of them are swim-up rooms, while all other offer either sea or park view. The elegant design and meticulous attention to detail aim to meet the guests' highest expectations. Features: flat screen TV, cable TV connection, safety deposit box, phone, Internet access, minibar, air conditioning, coffee and tea set, bathroom with bathtub and shower cabin, hairdryer, balcony.

Maximum accommodation: 2 adults and 2 children / 3 adults and 1 child.

Pet policy: Pets are not allowed.



With a length of 3.5 kilometers and a width of 150 meters, crystal clear waters, fine golden sand and magnificent natural surroundings, Albena's beach is one of the largest and most beautiful beaches in Europe. For season 2017, two sun-chairs and one umbrella will be offered free of charge for all our guests, no matter the hotel in which they are accommodated. 



Albena Group is dedicated to supporting and promoting eco-friendly business activities, demonstrated in the adoption of a unique business model for sustainable development. Our ultimate goal is to achieve Zero-Waste tourism operations, which translates into detailed plans for the elimination of refuse, based on the principles of efficiency, economics and ethics. Thus, we not only aim to protect the environment, but also to enhance the regional infrastructure and the welfare of the local population.

We have already demonstrated our commitment to environmental protection by preserving the natural vegetation within the resort and the pristine waters of the Black sea. Our efforts have been recognized with multiple 'Blue flag' awards, whilst guarding the unique wildlife of the Baltata reserve has been integral part of our policies over the last nearly 50 years. Furthermore, we also ensure that 50% of the fresh fruits and vegetables, served in our restaurants, are of bio-origins, produced by our subsidiary Eco Agro. In 2014, we have established the first 'certified organic' farm in Bulgaria for grass-fed cattle of the well-known Angus breed. It is the highest quality beef known worldwide.

Our 'green' ideal has driven us to take additional bold steps in perfecting our business operations to further enhance the experience of our guests. Hence, we have also established a biogas plant to process the organic waste, accumulated by the tourism activities. The biogas plant produces clean green energy along with a high-quality organic fertilizer that we utilize within our farming activities. It is a circular economy leaving no waste behind. 

Our quest for efficient usage of resources also refers to investments in facilities generating renewable energy - we have constructed 1235 sq. meters of solar panels, primarily used for water heating in the hotels. We have also taken firm steps towards upgrading the cooling systems within the resort with the introduction of variable refrigerant flow (VRF) innovative technology that protects the ozone layer, implemented in 14 of our buildings. These efforts have been acknowledged with the RELACS award for usage of renewable energy, ensuring 12 of our hotels that are part of the 'Green Hotels Association'.

We are now about to extend our policy of Zero-Waste tourism as we plan to expand the operations of our biogas plant, as well as the area of the solar panels up to 1500 sq. meters, thus increasing the usage of renewable energy. Our plans for limiting the emissions of fossil-fuel gases are to be achieved with the construction of funicular railway and the investment into an electric-driven train, serving for transportation of tourists around the resort - from the peaceful park-zone to the sandy beachfront and crystal-clear waters of the Black sea.

In order to achieve our goals, we are now appealing to our dear guests who share our passion for the unique ambience of high-class and low-impact service provision in the resort. To succeed in accomplishing our mission of providing excellent environmental-friendly experience, we are introducing increased parking fees, as well as a new Eco tax in our price policy for season 2017, thus giving everyone the opportunity to join and support the common cause.



The guests accommodated in Complex Orhideya and Magnolia hotels will now have the possibility to serve a light lunch or a late snack by the beach, in Slavianski Kat restaurant. The menu will include cold and hot snacks, pizza, salads, fruits, ice cream, coffee, soft drinks and draft beer.


HOTEL GERGANA 4**** - Riverside Suites & Deluxe Suites Sea view

The newly built part of the hotel will offer 28 riverside suites & deluxe suites sea view. All suites are stylishly furnished and consist of one big premise with a living area and separated sleeping area. Features: flat screen TV, cable TV connection, safety deposit box, phone, Internet access, minibar, air conditioning, coffee and tea set, bathroom with shower cabin for the riverside suites, free standing bathtub in the deluxe sea view suites,  hairdryer, balcony. The guests accommodated in the newly built suites benefit of the private VIP area on the beach with high-end chairs and umbrellas.

Maximum accommodation: 2 adults and 2 children / 3 adults and 1 child.

Pet policy: Pets are not allowed.



Since 2014, all guests accommodated in Albena Resort benefit of free of charge Wi-Fi. The wireless Internet network covers all outdoors and public areas (lobbies, terraces, pool areas, main streets, the beach), all rooms in Flamingo Grand, Flamingo, Kaliakra, Primasol Ralitsa Aqua Club, Slavuna, Mura, Sandy Beach and Amelia Superior and more than 90% of the rooms in Laguna Beach, Laguna Mare and Laguna Garden hotels.

For season 2017, the free Wi-Fi network will also cover the rooms in Gergana, Boryana, Dobrotitsa, Kaliopa, Vita Park, Panorama, Villas Magnolia, Arabella Beach, Oasis and Primasol Ralitsa Superior hotels.


By 1st of June 2017, Albena Resort will inaugurate 13 new tennis courts reaching a total of 26 courts within its 7 locations:

  • Tennis center Flamingo Grand

  •  Tennis center Kaliopa

  •  Tennis center Ralitsa

  • Tennis center Sandy Beach

  • Tennis center Orchideya

  • Tennis center Dobrotitsa

  •  Tennis center Malibu

All tennis courts comply to the International Tennis Federation requirements for organizing international tennis tournaments and due to favorable climatic conditions and good maintenance of the facilities, the operation period of the outdoor tennis courts lasts until late October.



For an easier and more convenient transition between Medica Albena located in Dobrudja Hotel to Elements SPA located in Flamingo Grand, a connection will be build between the two hotels. The connection will be in form of a bridge, covered with large windows and will be equipped with modern ventilation and heating system. The bridge will thus facilitate the crossing for all guests, which are attending various procedures in both locations, no matter the season.



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Situated 1500 meters from the main pedestrian alley, on the sea shore itself, Gergana hotel offers unique combination of the wilderness of Baltata reserve and the wonderful Black Sea coast. The ideal property for a completely relaxing holiday. The hotel offers 293 rooms and apartments on all inclusive basis. The Hotel offers buffet restaurant with a large terrace, lobby bar, snack bar, outdoor pool with bar, children’s playground, indoor and outdoor fitness, beach library. 

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Information about actual prices:
+359 700 12 110
(at the price of a standard phone call)
8:30-17:00 Mon - Fri

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