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roGood to know
Passports and visa
Citizens from the EU and EFTA countries do not need visas to visit Bulgaria.
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Eco tax
We invest 1 Euro overnight per adult and 0.50 Euro per child per night in projects to improve the infrastructure, environment and safe environment in Albena.
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Travel insurance
Albena AD offers travel insurance for all hotel guests that is included in the price.
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Access to swimming pools
Swimming pools in Albena are cleaned every night. Therefore, access after 19.00 is not allowed.
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Currency
The Bulgarian currency is called LEV, which is made up of 100 stotinki. All payments are made in the national currency. The banknotes are to the value of 2, 5, 10, 20, 50 and 100 leva and the coins - 1, 2, 5, 20 and 50 stotinki and 1 and 2 leva. Fixed exchange rate: 1 Lev = 1.95583 Euro. It is recommended that you exchange your money at the designated exchange offices, at the hotel reception, at the airport or at banks.
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Credit cards
In large hotels, at car rentals, in some restaurants and shopping centres you can use the main international credit cards. Information about what kind of credit cards are accepted is posted as stickers on shop windows and hotels.
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Telephone connections
From your hotel, you can make a phone call by dialling the country and/or city code.
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Electricity
The mains voltage is 220 V, the frequency is 50 Hz.
Sockets are EU standard.
Sockets are EU standard.
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Safe
We recommend keeping your valuables, money and documents in the safe provided by hotel receptions. In case of loss, you can contact the hotel reception.
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No Smoking Policy
We encourage a healthy smoke-free vacation. According to Bulgarian legislation, smoking in hotel rooms and in indoor bars and restaurants is not allowed.
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Post
The post office is located next to the central administration building and is open daily from 8.00 am to 5.00 pm. You can drop your cards and letters at the hotel reception or in the post boxes at the resort.
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Bank
The banks are open from Monday to Friday from 9.00 to 16.00 hours. It is important to have your passport as you may have to exchange or pay checks/money. Some hotels at the resort also have ATMs.
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Pharmacy
The pharmacy is open daily from 8.00 to 20.00 h.
For more accurate information, please contact hotel reception.
For more accurate information, please contact hotel reception.
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Wi-Fi
Free Wi-Fi internet access is available at reception and the lobby bar of each hotel, as well as in all open public areas, including the beach.
For guests of all hotels in Albena, Wi-Fi is a complimentary service with a speed up to 1 Mbps.
For guests of all hotels in Albena, Wi-Fi is a complimentary service with a speed up to 1 Mbps.
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Shops
During the summer season the shops in Albena are open daily, including Saturdays and Sundays.
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Beach
The guests of the resort have free access to all beaches. In the price for every room there are 2 sun beds and 1 umbrella included.
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Time zone
The local time zone is GMT +3 - Eastern European summer time (+1 hour after Central Europe).
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Aqua
Water in faucets is drinkable, however it has high chlorine content, therefore it's recommended to drink bottled water.
